Opening your own practice

Started credentialing? Here's the rest of the list.

Getting paid takes more than credentialing: a clearinghouse, fee schedules, eligibility checks, payer deposits and a front desk that knows the workflow. We set it up in 2 to 4 weeks, track every payer enrollment weekly, and send held claims as each payer approves you.

See your full setup list

Twenty minutes. If you're already set up well, we'll tell you that.

  • US based lead biller
  • Claims out in 24 to 48 hours
  • A person calls on denials
  • Your data stays yours

Talk to us about your new practice

I am contacting you as
Still need to be credentialed with any payers

Have you mapped your top five payers yet?

Write down the five insurance plans most of your patients will use. For each one, note whether you're already credentialed with it, and whether it backdates your effective date once you're approved. That short list decides when your first deposits land. It's also the first thing we'd build with you.

Where are you in the process?

The plan depends on how much runway you have.

A

Opening in three months or more.

The best position to be in. We file your payer enrollments early, so most or all of them can be approved before your first patient.

B

Leaving a group, already credentialed.

Your payers still need your new practice and tax ID linked to your credentials. We handle those updates and set up your billing system. Setup usually takes 2 to 4 weeks; the payer updates run on each payer's timeline.

C

Open, or opening soon, not credentialed yet.

We file everything right away, set up the rest of your billing, and hold claims that can be paid so they go out as each enrollment is approved.

What we set up before you open

1

A credentialing plan with dates.

Which payers first, based on your expected patients, and a weekly status update with each payer's expected effective date.

2

NPIs, taxonomies and enrollments.

Individual and group NPIs, taxonomy codes, your CAQH profile and Medicare enrollment.

3

Payment rails.

Clearinghouse, EDI, electronic remittance (ERA) and direct deposit (EFT) enrollment, so payments land without paper checks.

4

Your EHR and practice management system.

Vendor introduction and training coordination, provider and clinic data, charge codes and fee schedules.

Opening week

5

Front desk workflow.

Eligibility checks, copays, prior authorizations and charge capture.

6

Patient records.

Uploaded, if you're bringing patients with you.

7

Written procedures.

Processes set up for your staff from day one.

While payers are still approving you

What payers actually do during the wait, and what we do about it.

8

Medicare filed before your first Medicare patient.

Once approved, Medicare can pay for services up to 30 days before your application was filed, so filing early matters. Payment arrives only after approval.

9

Claims held, not lost.

Some payers backdate your effective date and many don't. We confirm each payer's policy, hold claims for dates that can be covered, and submit them as soon as your enrollment is approved, inside each payer's filing deadline.

10

A self-pay option, if you choose one.

For non-Medicare patients who agree to pay directly: clear cash rates, a superbill they can send to their own plan, and the Good Faith Estimate the law requires. Medicare patients are handled differently, and we walk through that with you.

11

A first-deposit forecast.

Claims held, expected approval dates and a projected first deposit, updated weekly, so you can plan payroll and rent. These are estimates; payers set the actual dates.

What it costs

Starting at $500 a month for a practice just starting out, billed from when you sign. It covers setup, enrollment tracking and your billing. Credentialing is billed per payer at a discounted rate, quoted up front for the payers we agree on. Once your collections grow, billing moves to our standard percentage of collections.

Opening with several providers, or expecting high volume from the start? Pricing for your size is set on the call.

Questions new practices ask

Q

How long does it take?

Billing and system setup usually takes 2 to 4 weeks, depending on your clearinghouse and EHR. Credentialing runs on each payer's timeline, commonly 60 to 120 days and sometimes longer, which is why we start it as early as possible. No one can make a payer move faster; we keep your applications complete and followed up so they don't stall.

Q

Can I see patients before I’m credentialed?

You can see patients, but insurance payers only pay once you're credentialed, and only for dates they cover. Some backdate, many don't, and Medicare has its own rules. We go through your payer list on the call and plan which patients to schedule when.

Q

Who does the work?

A US based lead biller with a support team. Claims go out within 24 to 48 hours of receipt, and a person calls the payer on denied or underpaid claims.

Get the rest of the list handled

Talk to us about your new practice